Welcome to Woodexco.
Woodexco is an Egyptian online furniture store specializing in premium MDF furniture and modern home furnishing solutions. Through our website woodexco.com, we provide product information, process online orders, arrange delivery services, and offer customer support.
This Privacy Policy explains how Woodexco (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or use our website and services (the “Site”).
By accessing or using woodexco.com, you agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you create an account, place an order, or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Account Login Details (if applicable)
1.2 Order & Transaction Information
We may collect:
Purchased products (furniture items, MDF products, quantities, colors, specifications)
Order history
Delivery preferences
Payment status
Payments are processed securely through third-party payment providers. Woodexco does not store debit or credit card details.
1.3 Technical & Usage Information
We may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the Site
Referring URLs
1.4 Cookies
We use cookies to:
Ensure proper website functionality
Improve user experience
Analyze website performance
Support marketing activities
You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Arrange delivery and installation services
Send order confirmations and invoices
Provide customer support
Manage customer accounts
Send promotional offers (with opt-out option)
Improve our products and website
Comply with legal and tax obligations
3. Data Sharing
Woodexco does not sell or rent your personal information.
We may share your information with trusted third parties, including:
Shipping and logistics companies
Installation teams (if required)
Payment gateway providers
Hosting and IT service providers
Marketing service providers
Government authorities when legally required
All third parties are obligated to protect your data and use it only for legitimate business purposes.
4. Marketing Communications
You may receive:
Order updates and service-related messages
Promotional emails about new collections and offers
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
Service-related communications may still be sent when necessary.
5. Data Retention
We retain personal data only as long as necessary to:
Complete transactions
Provide after-sales support
Comply with legal and tax requirements
Resolve disputes
6. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
To exercise your rights, please contact us at:
7. Account & Data Deletion
You may request deletion of your account and personal data by emailing:
Your data will be permanently deleted unless retention is required by law (such as tax or invoicing records).
8. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is completely secure.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Continued use of the Site constitutes acceptance of the updated policy.
11. Contact Information
Woodexco
Website: https://woodexco.com
Email: info@woodexco.com
Location: Egypt